Shipping & Returns

SHIPPING:

Orders placed before 12pmEST on a business day are processed for shipment same day, all other orders are processed for shipment on the next business day.

US orders:

We offer free UPS ground shipping for orders over $39 with 3-5 business days delivery. 
UPS 2nd Day Air is also available for an additional cost.

International orders:

We offer UPS international shipping with 3-7 business days delivery. Shipping cost is calculated at checkout based on weight of shipment.
Taxes and Duties of your country are not included, and you may be subject to pay Taxes and Duties when receiving our shipment.

  • We do not ship to PO Box
  • You will receive an email from us with tracking information
  • We reserve the right to choose a different shipping method, including to require signature on delivery
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    RETURNS:

    ALL SALES ARE FINAL. We will not accept return of cosmetics, fragrances or beauty products unless product is proven defective.

    Our goal is your complete satisfaction with our products and service. If you experience difficulties or malfunction with our products, we will be glad to help you. Please contact: customerservice@veroniquegabai.com. We are available business days 9am-6pmEST US Eastern Time.

    Please note: 

    • Products purchased on this site are not returnable to any retailer
    • Products purchased from other sellers should be returned where purchased
    • Products purchased on this Site may not be exchanged.

    For additional information, check out our terms of use: click here.